Leaks, blocked drains, fixtures and urgent water issues.
ONG Facility & Asset Services
One Call. Every Trade. Complete Property Maintenance.
One accountable maintenance partner for real estate agencies, property managers, commercial facilities and asset owners across South Australia.
From the first work order through to trade coordination, completion evidence and reporting.
01One Point of Contact
02Multiple Trade Services
03Managed Work Orders
04Completion Reporting
One Property Maintenance Partner
Stop coordinating a different supplier for every problem. ONGFAS manages the work order, dispatches the appropriate trade and follows the job through to completion.
Lighting, power faults, switches and electrical repairs.
Doors, locks, cabinetry, timber repairs and general carpentry.
Leaks, storm damage, roof repairs and gutter maintenance.
Locks, keys, access, urgent securing and door hardware.
Broken glass, windows, mirrors and urgent make-safe work.
Internal repairs, patching, painting and presentation works.
Faults, servicing, repairs and replacement coordination.
Vacate cleaning, rubbish removal and property presentation.
Gardens, grounds, fencing and external maintenance.
Grab rails, ramps, access improvements and disability modifications.
Vacate works, inspections and jobs requiring several trades.
For Real Estate & Property Managers
Property maintenance without the chasing
Send one work order to ONGFAS and let our team coordinate the correct trade, tenant access, progress updates and completion information.
- Multiple properties managed under one agency account
- Emergency, urgent, routine and quote workflows
- Agency references, purchase orders and approval limits
- Tenant and access-contact management
- Quote and variation approvals
- Completion photographs, documents and reports
- Maintenance history for every managed property
Agency Maintenance PortalIn Development
12Open jobs
3Awaiting approval
28Completed
WO-1042
Urgent plumbing repairScheduled
Urgent plumbing repairScheduled
WO-1038
Door security repairIn progress
Door security repairIn progress
WO-1029
Vacate maintenanceCompleted
Vacate maintenanceCompleted
Secure work-order submission, status tracking, approvals and property history are coming as part of the ONGFAS client portal.
We Manage the Work Order
ONGFAS remains your point of contact from the first request through to verified completion.
SubmitSend the work order online or call for emergencies.
TriageWe confirm priority, scope, access and approval.
DispatchThe appropriate approved trade is allocated.
CoordinateAppointments and progress are actively managed.
ReviewEvidence and paperwork are checked.
ReportThe completed record and invoice are supplied.
Emergency Maintenance
Call us when the property cannot wait
For immediate safety risks, major water escape, electrical hazards, security failures or serious property damage, call ONGFAS so the issue can be triaged directly. Attendance and response times are managed according to the client service agreement and trade availability.
More Than a Trade Referral Service
ONGFAS takes responsibility for coordinating the maintenance process, not simply forwarding a phone number.
✓Accountable Coordination
✓Qualified Trade Network
✓Visible Job Progress
✓Managed Quality Review
Two Clear Ways to Work With ONGFAS
We support organisations managing properties and qualified trade businesses looking for dependable ongoing work.
I Manage Properties
For real estate agencies, community housing, government, commercial facilities, aged care and other asset owners.
- Discuss a managed-maintenance arrangement
- Submit and monitor work orders
- Plan recurring and preventative services
I Provide Trade Services
For licensed, insured and reliable trades interested in joining the ONGFAS approved provider network.
- Select trades and service areas
- Provide licence and insurance details
- Receive structured work-order requests
Recent Facility & Maintenance Work
Examples of repairs, modifications and property-maintenance works completed by our team.
A Better Way to Manage Property Maintenance
Talk to ONGFAS about becoming your single point of contact for reactive repairs, planned maintenance and multi-trade property services.